Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Contact Information: Name, email address, phone number, and company name when you submit forms
• Newsletter Subscriptions: Email address when you subscribe to our newsletter
• Chat Interactions: Messages you send through our AI chatbot for service improvement
• Usage Data: Browser type, device information, IP address, and pages visited

2. How We Use Your Information

• Respond to your inquiries and provide customer support
• Send newsletters and marketing communications (with your consent)
• Improve our AI chatbot and website functionality
• Analyze website usage and optimize user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Supabase (database), OpenAI (AI chatbot), Resend (email notifications)
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including SSL encryption, secure databases, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Unsubscribe from marketing emails
• Opt-out of data collection (may limit functionality)

6. Cookies and Tracking

We use essential cookies for website functionality. We do not use third-party advertising cookies. You can disable cookies in your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

9. Contact Us

For privacy-related questions or to exercise your rights:

Email: ritu@prosperonline.ca
Website: https://prosperonline.ca/contact